Loker Urgent Terbaru PT Mobil Laku Indonesia Loker OLX Autos 2022


Loker Urgent Terbaru PT Mobil Laku Indonesia OLX Autos 2022

Info loker OLX Autos Indonesia (OLX Autos) is a company who provide instant car selling services in Indonesia and is part of the OLX Group. Previously, OLX Autos was named BeliMobilGue.co.id which was launched in 2017 and operated under PT Mobil Laku Indonesia.

At present, OLX Autos is in 7 major cities: Jabodetabek, Bandung, Semarang, Yogyakarta, Surabaya, Bali and Medan, with 100 inspection centers and a network of more than 2,000 partners.

OLX Autos provides customers with fast, safe and convenient car inspection and transaction processes, which enable customers to get the best prices by exposing their vehicles to Indonesian professional car buyers across the country.

Ukuran Perusahaan

  • 2001 - 5000 pekerja

Waktu Proses Lamaran

  • 26 hari

Industri

  • Automobil/Mesin Tambahan Automotif/Kendaraan

Tunjangan dan Lain-lain

  1. Tip
  2. Asuransi kesehatan
  3. Waktu regular
  4. Senin - Jumat
  5. Kasual (contoh: Kaos)
  6. Asuransi

Keuntungan

  • We are turning Diversity & Inclusion into our superpower and comp

  • We encourage people of all races, ethnicities, disabilities, ages

Deskripsi Pekerjaan

  • 300M monthly active users; US$ 1.3 billion revenue & +37% Growth (FY 20); Part of
  • Naspers’ Prosus, one of the biggest technology investors in the world.
  • +30 countries. +20 Brands. Powered by +7500 employees representing 82 nationalities.
  • That’s what’s on our plate at OLX Group. And that's why we need your help.
  • Join Us. Shape your career with us.

Part of the OLX Group, with 5,000+ employees and 500+ inspection centers across the Americas, Asia, and Africa, OLX Autos manages a truly global car marketplace. OLX Autos is the smart way to sell your car. We offer one-stop solutions that are safe, convenient, and offer guaranteed peace of mind for both buyer and seller.

What you’ll do: (Job Responsibility) 

  • As part of the Operations team to minimize risk, detect and prevent fraud/complaints and improve the quality of all agents at OLX Autos Indonesia
  • Monitor and be responsible for the overall Quality Assurance Process
  • Liaise with the Head of Contact Center and/or Call Center Manager regarding daily operations
  • Reviewing policies and procedures for quality assurance of Inbound and Outbound telephone activities and not limited to email, WA, live chat and all activities related to OLX Autos Indonesia services
  • Develop, recommend and monitor corrective and preventive actions
  • Update internal policies & SOPs based on new regulations from Management
  • Prepare reports to communicate to the relevant team regarding the findings and quality improvement
  • Monitor and develop team performance and coach the team if needed

You’ll be great for this role if: (Requirement)

  • Bachelor Degree from any Major
  • Minimum 2 years experience as Supervisor/TeamLeader/Officer quality assurance, internal audit in bank/multifinance/fintech
  • Work with Excel/Google Sheet
  • Good interpersonal communication skill

What we have for you:

  • Flexible working and remote opportunity 
  • Opportunity to learn and develop within the company
  • Career guidance & path
  • A dynamic work environment (constant changes is our reality – important you are comfortable with this)
  • We are proud to be different, and we work differently too. We combine the spirit and agility of a start-up with the maturity that comes from being part of a 100 year-old company
  • We are curious, ambitious and allergic to corporate interference. We improvise, experiment and push each other further, embracing uncertainty and driving change

Our D&I Statement: 

We are turning Diversity & Inclusion into our superpower and competitive advantage. We encourage people of all races, ethnicities, disabilities, ages, gender identity or expression, backgrounds and experiences to consider applying for this role.

Informasi Tambahan

Tingkat Pekerjaan

  • Supervisor/Koordinator

Kualifikasi

  • Sarjana (S1)

Pengalaman Kerja

  • 2 tahun

Jenis Pekerjaan

  • Penuh Waktu/Fulltime

Spesialisasi Pekerjaan

  • Pelayanan, Layanan Pelanggan

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